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Amazon Work From Home Jobs in Hyderabad Latest Amazon Work From Home Jobs

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.

Qualifications Required

Minimum qualification is 10 + 2. Minimum education qualification is 10+2 Pass (candidates should not be pursuing any fulltime course)

Excellent English communication skills (written and verbal)

Amazon Work From Home Jobs

Customer Service Associate – Hyderabad

Flexible with 24/7 shift (Day/Night Shifts) and rotational week offs

Minimum 10Mbps wired internet connection at home

Active individual bank account, PAN card and E-Aadhaar card

Flexible to support multiple skill sets (Voice & Non-voice) irrespective of the original skill

Any graduate/ PG is eligible to apply.

Knowledge and Skills Required

Communication Skills:

Excellent communication skills (written and verbal)

Ability to communicate correctly and clearly with all customers

Excellent documentation skills

Good comprehension skills ability to clearly understand and state the issues customers present

Ability to concentrate follow customers issues without distraction to resolution

Good composition skills ability to compose a grammatically correct, concise, and accurate written response

Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

Amazon Work From Home Jobs

Amazon Work From Home Jobs

Ability to use a desktop computer system

Computer Knowledge/Skills:

Ability to use a desktop computer system

Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills

Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

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